Pro Resources is seeking a highly skilled IT Coordinator with strong business analysis expertise for a client in Avilla, IN. The IT Coordinator will manage, optimize, and secure the organization’s information systems and network infrastructure. This role is pivotal in bridging internal operations with external managed service providers across CRM, ERP, infrastructure, and cybersecurity platforms. Candidates must be authorized to work in the U.S. without current or future sponsorship. This position requires on-site presence.
Shift and Compensation
- 1st Shift
- Compensation is from 60,000 USD to 80,000 USD per year
Job Duties
- Design, implement, and maintain relational and NoSQL databases (MySQL, PostgreSQL, SQL Server, MongoDB).
- Manage user access control, backups, disaster recovery, and database performance.
- Collaborate with development teams to troubleshoot application issues and optimize performance.
- Analyze business processes and recommend systems improvements.
- Serve as the internal point of contact for all IT-related activities.
- Coordinate escalations, projects, and system monitoring with Wirco’s managed service providers.
- Ensure service providers meet SLAs and provide timely support.
- Support on-site networking infrastructure (LAN/WAN, firewalls, routers, VPNs).
- Assist with server infrastructure (Windows/Linux) and cloud-based solutions (AWS, Azure, Google Cloud).
- Monitor and support cybersecurity tools (firewalls, IDS/IPS, encryption).
Background Profile
- 5+ years of experience in IT coordination, business analysis, or infrastructure support.
- Strong proficiency in SQL and database management.
- Understanding of networking protocols: TCP/IP, DNS, DHCP, VPN, VLANs.
- Experience with system security, access controls, and disaster recovery.
- Familiarity with cloud platforms (AWS, Azure, GCP).
- Experience working with managed service providers (MSPs) is highly desirable.
- Bachelor’s degree in Computer Science, Information Technology, or related field—or equivalent experience.
- Excellent organizational and time-management skills.
- Strong communication and problem-solving abilities.
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