The Youth Engagement Specialist supports youth ages 14–24 in achieving their educational, career, and personal goals through the Workforce Innovation and Opportunity Act (WIOA) Youth Program. While serving both in-school (ISY) and out-of-school (OSY) youth, this position primarily focuses on in-school youth.
The Specialist is housed within a South Bend Community School Corporation high school and works directly with students throughout the school day, providing individualized case management, eligibility determination, development of Individual Service Strategies (ISS), career exploration, postsecondary planning, supportive services coordination, and access to work-based learning opportunities in compliance with WIOA guidelines.
The position also facilitates a weekly after-school workforce and college readiness session from 3:30 p.m. to 5:00 p.m., serving as both a career development initiative and a pipeline for WIOA enrollment. This role plays a key part in removing barriers, coordinating with school staff and partners, and supporting students toward credential attainment, employment, and long-term success.
Shift and Compensation
- $40,000 starting salary
PTO, Benefits, and Paid Holidays
Mon-Fri 8:30am-5pm (30 min Lunch)
Job Duties
- Complete eligibility screenings and objective assessments to determine needs and strengths.
- Develop and maintain Individual Service Strategies (ISS) that reflect the youth’s goals and support pathways to career and education success.
- Provide individualized career coaching and supportive services to address employment barriers.
- Coordinate access to the 14 required WIOA Youth Program Elements, including tutoring, work experiences, occupational training, and leadership development.
- Facilitate job readiness workshops and life skills training including resume building, interviewing, financial literacy, and professionalism.
- Monitor youth progress and maintain regular contact through scheduled check-ins and updates.
- Maintain accurate documentation in the case management system (e.g., ICC) including services delivered, outcomes, and follow-ups.
- Establish relationships with schools, employers, training providers, and community organizations to support youth goals.
- Conduct follow-up with participants after program exit per WIOA timelines to document outcomes and offer continued support.
- Serve as a positive mentor and advocate for youth, helping them build confidence and resilience.
Background Profile
- Bachelor’s degree in social services, education, counseling, or related field preferred.
- Experience working with youth or young adults, especially those facing barriers to success.
- Understanding of WIOA youth services and performance metrics preferred.
- Strong organizational and documentation skills, with ability to manage a caseload effectively.
- Culturally competent and comfortable working with diverse populations.
- Self-starter with ability to work independently and collaboratively in a team environment.
- Proficiency in Microsoft Office and electronic case management systems.
- Commitment to maintaining confidentiality and delivering services with integrity and compassion.
- Deliver services with a commitment to equity, inclusivity, and cultural responsiveness, ensuring all youth are treated with dignity and respect.
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