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Customer Service Representative

Spencerville, IN 46788

Industry: Admin - Clerical Job Number: 199259 Pay Rate: 14.00 Branch: Auburn

Pro Resources Staffing is currently seeking to fill a position of Customer Service Representative at Rhinehart Finishing. The primary objective of the Customer Service Representative is to ensure proper tracking and documentation of all production related activities under the direction of the Sales & Business Development Manager.

Shift and Compensation


Job Duties

-Maintain customer contact for scheduling of product in-house and product yet to arrive

-Customer communication regarding commitments, expedites, and other customer related information

-Communicate with customers to clarify priorities and follow- up with expedited orders

-Communicate all customers information to appropriate department manager at all times

-Perform customer service duties in support of maintaining complete customer satisfaction

-Support duties for other managers as time permits

Background Profile

-Excellent typing skills

-Good interpersonal skills

-Excellent oral and written communication skills

-Ability to keep multiple tasks organized

-General knowledge of all types of office equipment

-Ability to multi-task

-Computer skills, particularly MS Office (Word, Excel) and email ISO/QS 9000 experience

-Good interpersonal skills

-Problem solving ability
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