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Customer Service Rep

Williamsport, IN 47993

Industry: Professional/Clerical Job Number: LW439943524 Pay Rate: $15 / hour Branch: Crawfordsville

Job Description

8:00am-4:30pm $15.00
Pro Resources offers weekly pay, referral bonus, health insurance and the opportunity to work in a great work environment! We have an opening for Hose Tech as a Customer Service Representative. Hose Tec is a diversified manufacturer of thermoplastic Hose and Tubing products featuring leading edge technology.  Providing quality industrial hoses and accessories since 1984. 
Job Duties:
Assist customers that call in and make follow up sales calls
Enter all Purchase Orders that come in
Verify invoices and enter all information into the system. Print our and mail invoices, match up purchase orders to the invoice and file appropriately
Enter export orders and complete all paperwork needed for shipment. Handle all correspondence with customers.
Fill out appropriate customer product complaints when applicable
Process customer returns and complete appropriate paperwork
Enter and keep track of all credits
Handle all technical requests made by customers for new products, fill out appropriate paperwork and forward to the factory
Type up quotes and distribute to mail, fax or email to customers. Enter pricing into system
Verify all freight bills that come in
Trach shipments daily for large customers with the Shipment Tracking spreadsheet
Responsible for all office FedEx shipments
Education/Experience: High School Diploma or GED. Experience with general Accounting
Essential Functions: 
Ability to read, analyze and interpret general business periodicals, journals, technical procedures and government regulations
Ability to write reports
Ability to effectively present information
Ability to work with mathematical concepts
Ability to solve practical problems

Meet Your Recruiter

Lynzie Willhite

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