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Associate Underwriter

Fort Wayne, IN 46835

Industry: Admin - Clerical Job Number: 191886 Pay Rate: 15.00 Branch: Fort Wayne

As a leader in the staffing and recruiting industry, Pro Resources Staffing is dedicated to connecting great employees with great companies. The staffing office in Fort Wayne, IN currently seeks qualified Associate Underwriter to work 1st shift at a local client facility.

Shift and Compensation
-Hours: This is a full-time position. Days and hours of work are Monday through Friday, 8: 00am to 5: 00pm Pay: $15.00/hr
Job Duties

-Provide support for agents via phone calls, emails, and faxed requests

-Receive, research, document, and resolve all customer inquiries/requests with accuracy and professionalism to ensure profitability and customer satisfaction

-Underwrite and process mid-term adjustment requests, answer coverage related questions, price indications, and resolve billing issues

-Work with independent agents to review and gather needed information for new business submissions and renewal reviews

-Work with agents and direct customer to evaluate policy change requests to insure underwriting has complete and accurate information to review

-Become an expert on online applications; walk agents through the steps required to complete an application online

-Provide technical support to our regional underwriting teams

-Report analysis and resolution

-Decision within assigned authority

-Process high volume time sensitive transactions

-Data entry, initial analysis and account set up transactions

-New projects - system testing and reporting

-Special projects, mass adjustments, and/or maintenance changes

-Required to complete/maintain licensing requirements and insurance industry education

-Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations

Background Profile
-High school education, college degree preferred with 3-5 years related business/insurance experience -Proven ability to work on a team or operate independently -Outstanding interpersonal, oral and written communication skills -Succeeds in high volume environments requiring personal organization, multitasking, & regular re-prioritization with short turnaround time on items of high impact -Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
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