Pro Resources Staffing Service is searching for an experienced Warehouse Supervisor to join a growing distribution center in the Lebanon, Indiana area. Excellent starting compensation/benefits package including Health Insurance, STD & LTD offered after 60 days of employment along with generous PTO and 401k plan offered after 90 days!! Apply today for an immediate interview!
*3rd Shift Hours: Sun-Thurs- 10pm-6:30am
DUTIES AND RESPONSIBILITIES
- Directly manage warehouse employees.
- Manage flow of material of all products from receipt to shipment to the customer via delegation to coordinators and area leaders.
- Assign daily job responsibilities to coordinators, area leaders, and hourly warehouse staff; and account for daily performance of the department based on interpretation of the daily workload and supplied labor metrics.
- Serve as a liaison between management and hourly employees, communicating all announcements, process changes, revised procedures, and other information, as well as escalate support requests from the floor.
- Responsible for ensuring that employees receive required and requested training on safety programs, equipment operation and certification, warehouse operations procedures, emergency action plans, and any other pertinent topics.
- Communicate, support, and achieve daily expectations.
- Continuously improve material flow, processes, and efficiency of all warehouse functions and employees.
- Responsible for the overall housekeeping efforts of their assigned shift.
- Ensure charts are developed and updated as required to monitor and report daily performance, delegating to coordinators as appropriate.
- Manage projects as assigned and ensure project boards are maintained, delegating to coordinators as appropriate.
- Promote safety among all employees and visitors.
- Encourage and promote product improvement suggestions.
- Ensure the warehouse materials and equipment are set up for the oncoming shift.
- Assist the warehouse manager and industrial engineer in process evaluation and continuous improvement, as well as implement any re-designed processes or revised procedures or rules.
- Assist company safety leaders in ensuring the facility, equipment, and employees comply with all applicable OSHA regulations.
- Serve as a mentor for coordinators and area leaders to develop into future leadership roles.
- Ensure warehouse employees are complying with all Safety and Quality Assurance Programs.
- Other duties as assigned by the Executive of our client.
SUPERVISORY RESPONSIBILITIES
- Manages subordinates within your designated area or shift within the warehouse.
- Is responsible for overall direction, coordination and evaluation.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Responsibilities include interviewing; training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems from all employees within the scope of the warehouse.
COMPETENCIES
- Customer Service- Responds promptly to customer (internal and external customers) needs, solicits customer feedback to improve service
- Analytical- Ability to collect and research several data alternatives at once. Uses intuition and experience to complement data. Can present both pure data and risk adjusted information clearly, quickly, and concisely.
- Oral Communication- Speaks clearly and persuasively in positive and negative situations. Listens and gets clarification. Responds well to questions and participates in meetings
- Written Communication- Writes clearly and informatively. Ability to read and interpret written information.
- Problem Solving- Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Uses reason even when dealing with emotional topics.
- Judgment- Exhibits sound and accurate judgment; Makes timely decisions.
- Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Business Acumen- Understands business implications of decisions: Demonstrates general knowledge of market and competition; has general knowledge of process flow, is aware of inventory control.
- Strategic Thinking- Understands organization’s strengths & weaknesses; Adapts strategy to changing conditions.
- Dependability- Follows instructions, responds to management direction; Commits to additional hours of work when necessary to reach goals. Sets the example for attendance in the warehouse.
- Interpersonal Skills- Focuses on solving conflict, not blaming. Demonstrates patience and approaches others in a non-confrontational manner to coach for improvement.
- Leadership- Inspires and motivates others to perform well.
- Managing People- Takes responsibility for subordinates’ activities; develops subordinates’ skills and encourages growth.
KNOWLEDGE AND SKILL REQUIREMENTS
- Excellent writing and verbal communication skills.
- Excellent phone skills.
- PC, Microsoft Word, Excel and basic computer knowledge.
- Attention to detail and task completion skills.
- Familiar with industry part numbers and warehouse processes.
- Warehouse or manufacturing leadership experience preferred.
- High school diploma or equivalent.
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