Youth Engagement Specialist 

Reports to: Youth Services Director 

Job Objective: 

The Youth Engagement Specialist supports youth ages 14–24 in achieving their educational, career, and personal goals through the Workforce Innovation and Opportunity Act (WIOA) Youth Program. Serving both in-school (ISY) and out-of-school (OSY) youth, the Specialist provides individualized case management, facilitates access to education and training, and connects youth to meaningful work-based learning opportunities in compliance with WIOA guidelines. This position plays a key role in removing barriers and promoting long-term success for young people. 

Essential Job Functions: 

• Conduct outreach to identify eligible ISY and OSY participants through school, community, and referral partnerships. 

• Complete eligibility screenings and objective assessments to determine needs and strengths. 

• Develop and maintain Individual Service Strategies (ISS) that reflect the youth’s goals and support pathways to career and education success. 

• Provide individualized career coaching and supportive services to address employment barriers. 

• Coordinate access to the 14 required WIOA Youth Program Elements, including tutoring, work experiences, occupational training, and leadership development. 

• Facilitate job readiness workshops and life skills training including resume building, interviewing, financial literacy, and professionalism. 

• Monitor youth progress and maintain regular contact through scheduled check-ins and updates. 

• Maintain accurate documentation in the case management system (e.g., ICC) including services delivered, outcomes, and follow-ups. 

• Establish relationships with schools, employers, training providers, and community organizations to support youth goals. 

• Conduct follow-up with participants after program exit per WIOA timelines to document outcomes and offer continued support. 

• Serve as a positive mentor and advocate for youth, helping them build confidence and resilience. 

• Ensure compliance with WIOA and related state and local policies through accurate documentation, recordkeeping, and service delivery. 

• Contribute to reporting, evaluation, and data quality efforts by accurately documenting services, tracking performance metrics, and supporting audit readiness. 

•  Contribute to team knowledge-sharing to improve service delivery and collaboration. 

Required Skills and Abilities: 

• Bachelor’s degree in social services, education, counseling, or related field preferred. 

• Experience working with youth or young adults, especially those facing barriers to success. 

• Understanding of WIOA youth services and performance metrics preferred. 

• Strong organizational and documentation skills, with ability to manage a caseload effectively. 

• Culturally competent and comfortable working with diverse populations. 

• Self-starter with ability to work independently and collaboratively in a team environment. 

• Proficiency in Microsoft Office and electronic case management systems. 

• Commitment to maintaining confidentiality and delivering services with integrity and compassion. 

• Deliver services with a commitment to equity, inclusivity, and cultural responsiveness, ensuring all youth are treated with dignity and respect. 

Equipment Used: 

This position requires regular use of a computer, internet, and database systems for documentation and reporting. Communication is conducted via email, phone, and virtual meeting platforms. Additional equipment includes a printer, scanner, and copier for administrative tasks and participant support. 

Work Environment and Travel Expectations:
This position is primarily based in an office setting but requires consistent travel within school and community-based environments. Frequent, recurring travel throughout Region 2 is a core part of the role. Each Youth Engagement Specialist will be assigned a “home” county and is expected to travel regularly within that area to engage with program participants, partners, and service locations.